Privacy Policy Dexps Solutions
Background
The privacy of your
personal and non-personal information is afforded the highest level of
importance by Dexps Solutions.
We will strictly comply
with all relevant legislative requirements, and, in the event of any
inconsistency, the legislative requirements will override the provisions of
this document.
We reserve the right to
amend our Privacy Policy at any time without notice to you, and such amendments
will take effect from the date of issue on our website.
If you are a minor at law
(which usually means you are aged under 18 in countries including Australia and
the United States, though this age may vary depending on where you are
located), you must get your parent or guardian’s permission before providing us
with any personal information. We may collect Non-Personal Information, such as
a device ID or other persistent identifier linked to the device or computer,
which may be used by a child to play our Websites/Apps.
Use of information – purpose
and legal basis
We use information about
you for the following purposes in accordance with the legal bases for each type
of personal data as described below:
Age
-is being processed:
a. To identify whether
you are a child or adult for data protection purposes to determine the legal
requirements for our processing of your data.
Our processing for the
above purpose is necessary for compliance purposes, see Article 6(1)(c) of the
GDPR.
Log-, device-, usage-,
and consumption information
-are being processed:
b. To provide and deliver
the products and services you request and send you related information as
requested by you / as agreed with you;
c.to provide and maintain
the App and the game experience; and
d.to send you technical
notices, updates, security alerts, and support and administrative messages;
Our processing for the
above purposes is necessary for the performance of a contract to which you are
party in order to support the operation of the App, facilitate the delivery of
requested products and services and enable maintenance and update of the App,
see Article 6(1)(b) of the GDPR.
e.to provide news and
information about the App that we think will be of interest to you;
f.to personalize and
improve the App and provide tailored content and features;
g.to monitor and analyze
trends, usage and activities in connection with the App; and
h.to provide children (as
this term is construed under GDPR in EU, COPPA in the US and relevant
applicable legislation in other jurisdictions) with reasonable contextual
advertisements in the App.
Our processing for the
above purposes is justified by our legitimate interests in providing
advertisements and content of interest to you and improving our services in
accordance with Article 6(1)(f) of the GDPR (also known as "the balancing-of-interest
rule").
i.to provide non-child
users that have given us consent to share their advertising IDs with our ad
network partners (as further specified under Sharing of Information) for the
purpose of serving them with personalized advertisement in the App (behavioral
advertising).
Our processing for the
above purpose is justified by our legitimate interests in providing
advertisements and content of interest to you in accordance with Article
6(1)(f) of the GDPR. The disclosure of your advertising ID to third parties for
the purposes of behavioral advertising is based on your consent in accordance
with Article 6(1)(a) of the GDPR (see more below under Sharing of Information).
Information from other sources
-are being processed:
j.to provide and deliver
the products and services you request and send you related information;
Our processing for the
above purpose is necessary for the performance of a contract to which you are
party in order to facilitate the delivery of requested products and services, see
Section 6(1)(b) of the GDPR.
Sharing of information
We disclose information
about you to the following categories of recipients based on the legal bases in
Sections 6(1)(b), 6(1)(c) and 6(1)(f) of the GDPR (see a description of the
legal bases above):
Furthermore, if you have
given your consent in accordance with Section 6(1)(a) of the GDPR, we share
your advertising ID to advertising network companies for the purpose of them
serving behavioral advertisements to you within the App. We use or may use the
advertising network companies.
k.to link or combine
information we get from others to help understand your needs and provide you
with better service; and
l.to provide news and
information about the App we think will be of interest to you;
Our processing for the
above purposes is justified by our legitimate interests in providing content of
interest to you and improving our services in accordance with Article 6(1)(f)
of the GDPR.
We only process your
information to the extent that is necessary to achieve the purposes for which
the information has been collected.
Your rights
If you wish to use any of
the rights described below, you may contact us at any time by emailing us.e
process and answer your requests without undue delay and in any event within
one month of our receipt of the request unless a longer period is required due
to the complexity of the request. In this case, our response time can be up to
three months in total as permitted by Article 12 of the GDPR.
Right to request access
You have the right to
request access into the data that we are processing on you, see
Article 15 of the GDPR,
including information about:
•the purposes of the
processing
•the categories of
personal data concerned
•the recipients or
categories of recipient to whom the personal data have been or will be
disclosed
•the envisaged period for
which the personal data will be stored
Furthermore, you have the
right to obtain a copy of the personal data undergoing processing. Please note
that the access may be restricted due to intellectual property or trade
secrets.
The right to object
You have the right to
object to our processing of your personal data on grounds relating to your
particular situation when the data are processed based on the
balancing-of-interest rule in Section 6(1)(f) of the GDPR, see Article 21 of
the GDPR. In this case, we will cease the processing unless there are
compelling legitimate grounds for the processing which override your interests,
rights and freedoms or if the processing is necessary for the establishment,
exercise or defense of legal claims.
You have the right to
object to our processing of your personal data for direct marketing purposes at
any time. We will cease the processing of your personal data for this purpose
after the objection. Please note that if you exercise this right, your user
license to use the App will cease automatically.
Right to rectification
and erasure
You have the right to
have inaccurate personal data rectified, see Article 16 of the GDPR.
Furthermore, you have the
right to have your personal data erased where one of the following grounds
applies, see Article 17 of the GDPR:
•the personal data are no
longer necessary in relation to the purposes for which they were collected or
otherwise processed,
•if you have withdrawn
your consent and there are no other legal grounds for the processing,
•if you have objected to
the processing and there are no overriding legitimate grounds for the
processing,
•the personal data have
to be erased for compliance with a legal obligation in Union or Member State
law,
•the personal data have
been unlawfully processed or
•the personal data have
been collected in relation to the offer of information society services.
Please note that your
right to erasure may be limited if the data are necessary for compliance with a
legal obligation or for the establishment, exercise or defense of legal claims.
The right to restriction
You have the right to
obtain restriction of processing in certain circumstances, see Article 18 of
the GDPR. If you have the right to restriction, we will only process your data
with your consent or for the establishment, exercise or defense of a legal
claim or to protect a person or important grounds of public interest
The right to withdraw
consent
If we have asked for your
consent to our processing of your data, you have the right to withdraw your
consent at any time, see Article 7 of the GDPR.
If you withdraw your
consent, we will cease processing of the data for which you have withdrawn
consent, unless we have a legal obligation to keep some or parts of your data.
Please note that if you
withdraw your consent, your user license to use the App will cease
automatically.
The withdrawal of your
consent does not affect the lawfulness of processing based on your consent
before its withdrawal.
Collection of Information
We will only collect
information Personal and non-personal where it is reasonably necessary to do so
for the conduct of our business. Any collection of personal information by us
will be fair and lawful and will not be intrusive.
We may collect
information regarding your use of our software, applications and/or services,
including information about the duration of your use, the features you use and
your interactions with other users of the software, applications and/or
services.
We may collect
information regarding the device you use to access the software, applications
and/or services, including (where applicable) its model, operating system,
screen resolution and other technical information.
We may collect any
Personal Information that you disclose when you choose to send a message to
another user or defined group of users through our message, chat, post or other
in-game function as well as the necessary Personal Information of the user(s)
you are contacting, in order to facilitate the communication. (We will never
collect any information sent outside of the functionality of our Websites/Apps,
including through emails or text messages).
We collect personal
information that you provide directly to us such as at the time of account
creation, managing your profile, marketing communication, using any interactive
and engaging feature of our service, promotional survey, communication with our
customer support team otherwise communicate with us. Your personal information
may include your name, email id, password, postal address, photographs,
comments and posts on our forum, messages between different users and any other
personal and contact information that you may choose to provide.
We collect information when
you make a purchase through our Apps, we will collect your credit card
information and other billing information.
If you choose to submit
your Personal Information to us for any other reason in any other form, we will
collect such Personal Information and use it for the purposes for which you
submitted it.
We will not collect any
Personal Information from you simply by virtue of your visiting our Website; we
only collect it if you choose to submit it to us. We do, however, collect
Non-Personal Information such as device IDs, IP addresses and other persistent
identifiers, as well as Usage Data, whenever you use our Website/Apps. Such
Non-Personal Information is not combined with Personal Information unless you
choose to submit Personal Information to us.
Use and Disclosure of
Information
In general, we will not
use or disclose personal information about you otherwise than for the purpose
of providing or offering goods and services to you, for any other purpose that
you may reasonably expect, for any other purpose authorized by law, or for any
other purposes disclosed to or authorized by you. This may include disclosures
to organizations that provide us with professional advice, such as solicitors,
accountants and business advisors.
It may be necessary for
the information to be disclosed to other organizations in the course of our
provision of services, or for the conduct of our business. These other
organizations may include other parties involved in the provision of services
to you, our business partners involved in the software, applications and/or
services we provide to you, and other organizations providing services to us,
such as payment processors or hosting services. We direct all such
organizations to maintain the confidentiality of the information disclosed to
them and to not use your information for any purpose other than to provide
services on our behalf or to us.
We may use your personal
information to provide you with any goods, services, or functionality you have
requested; to respond to any inquiries you have made through our customer
service features, to send you newsletters, promotions or marketing materials.
We will provide you with the opportunity to opt out of receiving such materials
in the future. You may also opt out of receiving such materials at any time in
accordance with the instructions provided in this Privacy Policy.
Non-Personal Information
may be used by us for administrative, analytical, statistics compilation,
research, optimization, security and other purposes. Specifically, we may use
your Non-Personal Information to respond to customer service inquiries and to
protect against cheating, crime or fraud or for other security reasons and for
providing you advertising that better suits your interests. We may collect your
Non-Personal information to track your use of our Websites/Apps to help us
learn more about your gaming activities and understand your preferences and
tendencies so that we can personalize your experience, provide you with in-game
offers and notifications that are tailored to you, and otherwise enhance your
gaming experience.
We may use information
held about you to verify your compliance with any terms and conditions that may
apply to the use of our software, applications and/or services.
The precise information
required to be provided will vary depending on the circumstances requiring
disclosure of that information.
Any personal information
submitted to us online, including via the software and/or services, may need to
be processed by a third party. By submitting personal information online or via
the software and/or services, you consent to the disclosure of that information
to a third party, who may be located overseas, for the sole purpose of
processing the submitted information.
Below are provider names
of some of the third party analytics and advertising services we use. Please
see the links below to learn more about the privacy policy of our third-party
service providers.
• Admob:
https://www.google.com/policies/privacy
• Unity Ads: https://unity3d.com/legal/privacy-policy
Advertising
By using our
Website/Apps, you may be offered advertising content. We or the ad networks we
use may utilize ad-serving technologies that use cookies, beacons, tracking
pixels and other technologies that are placed within the ads and allow us or
our networks to collect Non-Personal Information. Non-Personal Information such
as age and gender may be used to ensure that appropriate advertising is offered
to you. Usage Data and Non-Personal Information such as advertising identifiers
may be used to determine how many clicks an ad received, to measure the
effectiveness of ad campaigns, to determine the proper amount of repeat views
of a given ad, and/or to deliver ads that best relate to your interests. Depending
on your device and its operating system, you may be able to choose to prevent
your device’s ad identifier being used for interest-based advertising or reset
your device’s ad identifier by changing the settings of your device.
Transfer of Information Overseas
You expressly agree that
we may transfer and store your information on servers and equipment located in
any territory, including, without limitation, Australia and the United States
of America etc.
What we do with the
information we gather
We require this
information to understand your needs and provide you with a better service, and
in particular for the following reasons:
1. Internal record
keeping.
2. We may use the
information to improve our products and services.
Security
We are committed to ensuring
that your information is secure. In order to prevent any misuse, theft, loss,
alteration, destruction, unauthorized access or disclosure we have put in place
suitable physical, electronic and managerial procedures to safeguard and secure
the information we collect online.
For better user
experience, we may get the following information
1. Demographic
information such as location, preferences and interests for Re marketing
purposes
2. Your public
information if social media is used in the app.
3. App Usage Data and
User Behavior
For any query and feedback You may contact us at dexpssolutions40@gmail.com
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